Terms of Service

1. Service Description

Zeplyn is a software-as-a-service platform that uses artificial intelligence to generate marketing content, including LinkedIn posts, blog articles, social captions, and images, based on source material you provide. Zeplyn is provided on a paid subscription basis only; there is no free tier or trial period.

2. Account Eligibility

You must be at least 18 years old and have the authority to enter into a binding contract to use Zeplyn. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3. Acceptable Use

You agree not to use Zeplyn to:

• Generate false, misleading, or defamatory content about any individual, company, or product.
• Upload source material you do not have the legal right to use.
• Attempt to reverse-engineer, scrape, or extract Zeplyn's underlying AI prompts or system architecture.
• Use the platform to generate content that violates applicable advertising, pharmaceutical, or healthcare regulations in your jurisdiction.
• Resell or sublicense access to your Zeplyn account without our written consent.

4. Intellectual Property Ownership

You retain full ownership of all content generated through your Zeplyn account, including text, images, and any derivative works. Zeplyn claims no ownership rights over your generated outputs. You also retain ownership of all source material you upload.

Zeplyn retains all rights to its underlying software, AI orchestration logic, prompts, user interface, and brand assets.

5. AI-Generated Content Disclaimer

Zeplyn's outputs are generated by third-party large language models and are subject to inherent limitations of AI systems. While Zeplyn runs a 3-layer fact-checking pipeline (completeness check, generation, and grounding check) to minimise hallucination, no AI system is infallible.

You are solely responsible for reviewing, fact-checking, and approving all content before publishing it externally. Zeplyn's grounding scores and claim tags (✅ Grounded, ⚠️ Unverified, ❌ Contradicts Source) are provided as a quality-assurance aid, not a guarantee of factual accuracy.

6. No Liability for Factual Inaccuracies

To the maximum extent permitted by law, Zeplyn and its affiliates shall not be liable for any damages, losses, regulatory action, or reputational harm arising from factual inaccuracies, hallucinations, or omissions in AI-generated content that you choose to publish without independent verification. Final quality control of all published content is your responsibility.

7. Billing and Payment

Zeplyn operates on a monthly subscription basis billed in advance via Stripe. Plans include a fixed monthly credit allocation; unused credits do not roll over to the following month. Max plan subscribers may purchase additional overage credits at ₹20 per credit, with a minimum purchase of 25 credits (₹500).

8. Refund Policy

No refunds are issued once content generation has occurred within a billing cycle. Because credits are consumed at the point of generation and reflect real AI compute cost, we are unable to offer partial or full refunds for used credits. Subscription cancellations take effect at the end of the current billing cycle; you will retain access until that date.

9. Account Termination

You may cancel your subscription at any time from your account settings. We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent billing activity, or misuse the platform in a way that creates legal or security risk for Zeplyn or other users.

10. Service Availability

Zeplyn depends on third-party AI providers (Anthropic, OpenAI) and infrastructure providers (Supabase, Stripe). While we aim for high availability, we do not guarantee uninterrupted service and are not liable for downtime caused by these upstream providers.

11. Limitation of Liability

To the maximum extent permitted by law, Zeplyn's total liability for any claim arising from your use of the platform shall not exceed the amount you paid to Zeplyn in the three months preceding the claim.

12. Changes to These Terms

We may revise these Terms from time to time. Material changes will be communicated via email at least 14 days before taking effect. Continued use of Zeplyn after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of Zeplyn shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India.

14. Contact

For any questions regarding these Terms, contact us at legal@zeplyn.in.